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Sr. Client Executive

You Are Here (YAH) is looking for a Sr. Client Executive with digital marketing experience. This position will be responsible for day-to-day client interfacing, development of strategy towards digital + social marketing initiatives and providing guidance to team members. 

Responsibilities

  • Develop strategy and consumer programs based on client marketing/business objectives and desired target audience(s), leveraging specific online platforms
  • Utilize internal agency resources & teams to deliver best-in-class work for the client
  • Demonstrate confidence and authority as the day-to-day voice of the agency team
  • Effectively present the agency’s decisions, recommendations and creative to client audiences
  • Lead internal cross-functional project meetings and external client status meetings
  • Resolve challenges and opportunities in a clear, organized and efficient way to limit impact on client and internal resources
  • Manage departmental processes, oversee internal department accounting (billing, job codes, reconciliation), and manage internal project communication
  • Assemble, recommend, monitor budgets and expenses while managing realistic budget expectations for clients
  • Balance the dual expectations of the client and the agency
  • Identify organic business growth opportunities within the account 
  • Work with leadership in the development of marketing proposals for new business
  • Manage, execute and recap promotions associated with marketing initiatives

Requirements:

  • Bachelor’s degree in Marketing or related field 
  • Minimum of 5 years of related marketing, digital marketing, preferably with an agency
  • Project management experience
  • Digital marketing experience including social
  • Strong writing skills for consumer-facing communication and client interfacing
  • Ability to work independently and in a cross-functional team environment
  • Excellent communication, presentation and project management skills and ability to showcase examples of this in clear written and verbal formats
  • Expert client management and account management skills in retaining, managing and growing long term relationships
  • Proficient in MS Office Suite programs (Outlook, Word, Excel, and PowerPoint)
  • Strong organizational and time management skills with the ability to manage multiple projects simultaneously
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